The “ReFRAME” model has to do with how we “FRAME” important communications in a way that builds engaged and motivated employees, teams and organizations.

Neuroscience research has identified certain behaviors and actions that move people from a reactive or disruptive state to a place where they can be collaborative, think clearly, and solve complex problems.  These drivers are activated by what, how, and when leaders communicate with others.


This session will introduce the ReFRAME™ model that will help your leaders communicate with others in a way that offsets threat and creates a sense of safety. They will gain awareness of what happens in our brains during times of threat and uncertainty and be introduced to simple ideas that they can apply now to keep their people engaged and motivated. Conversely, they will also understand what they may be doing non-consciously now that triggers an "away" state and disengagement in others.

Delivery Options:


  • 4-Part online learning 

  • 2- 1 hour interactive virtual program

  • 90-Minute Webinar

Key Concepts Include:

  • Learn a deeper understanding of the brain and how it influences yours and others behaviors.

  • Enhances  leader's awareness of what triggers shut down and create adverse reactions in others.

  • Understanding the brain science that keeps a team in a more “toward” state for better engagement.

  • Practice techniques to improve important communications and messages to build engagement.

"The leaders who work most effectively... never say “I.” ...They don’t think “I.” They think “we”; they think “team.” They understand their job to be to make the team function. They accept responsibility and don’t sidestep it, but “we” gets the credit…. This is what creates trust, what enables you to get the task done."

Peter Drucker